Sr. Telecom Technician

The Telecom Technician is primarily responsible for providing technical support and completing telephone implementation projects for our clients.  They are responsible for performing tasks associated with equipment installations, repairs, and maintenance. This includes performing moves, adds, and changes for telephone systems as required by our clients and resolving technical issues as they arise. They participate in an on-call rotation that varies in frequency, to respond to emergency issues reported. They assist in problem resolution, improving the reliability of products and services, and working proactively to reduce incidents of all kinds. The  Telecom Technician supports the IT/Telecom team, aligning with OptiNet’s values, policies, and procedures.